KYC/AML policy

Kindly note that On-Ramp and Off-Ramp providers have AML/KYC policy. Due to this policy, users’ transactions may be held for KYC procedures.
Before users initiate a purchase or a selling via our API, please notify them about the possibility of KYC procedures. You may use the following text:

Crypto purchase services are provided by On-Ramp and Off-Ramp providers. By clicking “Accept,” I acknowledge and understand that my transaction may trigger AML/KYC verification according to AML/KYC policy.

We highly recommend you to notify the customer that if the transaction gets the hold status, the customer should contact your support team or the On-Ramp and Off-Ramp provider's support.